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Website Terms of Use

Website Terms of Use

Last Modified: April 10, 2026

1.	INTRODUCTION AND ACCEPTANCE

These terms of use are entered into by and between you and Indianapolis Metropolitan Planning Organization (“IMPO,” “we,” “us,” or “our”). You and we are each a “Party” and together the “Parties” for purposes of these Terms. These Terms of Use, together with our Privacy Policy and any additional terms which might apply to certain products or services, govern your access to and use of our website, including any content, functionality, and services offered on or through our website (the “Website”).

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE. BY USING ANY OF THE WEBSITE (OTHER THAN TO ACCESS THESE TERMS OF USE FOR THE FIRST TIME) YOU ARE AGREEING TO COMPLY WITH THESE TERMS OF USE, WHICH MAY CHANGE FROM TIME TO TIME AS SET FORTH IN SECTION 2 BELOW, AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF USE, DO NOT USE THE WEBSITE. USE OF THE SERVICES SHALL BE DEEMED AS ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS.

This Website is offered and available to users of all ages that reside in the United States or any of its territories or possessions. Users under the age of 18 may use the Website only with the consent of a parent or legal guardian, who is responsible for your use and compliance with these Terms of Use. If you are a parent or legal guardian, you consent to your child’s use of the Website and agree to be responsible for such use and for compliance with these Terms of Use. By using this Website, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

2. CHANGES TO THE TERMS OF USE

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. However, any changes to the dispute resolution provisions set out in Section 15 will not apply to any disputes for which the Parties have actual notice on or before the date the change is posted on the Website.
Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

3. INTELLECTUAL PROPERTY RIGHTS

a. Our Website and associated content (and any derivative works or enhancements of the same) including, but not limited to, all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technology, documentation, and interactive features included with or available through our Website and all intellectual property rights to the same, including, without limitation, all trademarks, service marks, trade names and trade dress that may appear in our Website are owned by us, our licensors, our affiliates and/or identified third parties (collectively, the “Website Content”). Except for the limited use rights granted to you in these Terms of Use, you shall not acquire any right, title or interest in our Website or any Website Content. Any rights not expressly granted in these Terms of Use are expressly reserved.

b. You must not:

i. Modify copies of any materials from this site.

ii. Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

c. You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

d. If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by IMPO. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

e. Trademarks. The IMPO name, the IMPO logo, and all related names, logos, product and service names, designs, and slogans are trademarks of IMPO or its affiliates or licensors. You must not use such marks without the prior written permission of IMPO. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

4. ACCESS AND USE

a. We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Website or the entire Website.

b. You are responsible for making all arrangements necessary for you to have access to the Website and ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

c. To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

d. If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you log out of your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

e. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

f. Prohibited Uses. You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

i. In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

ii. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

iii. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

iv. To impersonate or attempt to impersonate IMPO, an IMPO employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).

v. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm IMPO or users of the Website, or expose them to liability.

vi. To use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.

vii. To use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

viii. To use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.

ix. To use any device, software, or routine that interferes with the proper working of the Website.

x. To introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

xi. To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.

xii. To attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

xiii. To otherwise attempt to interfere with the proper working of the Website.

5. RELIANCE ON INFORMATION POSTED

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Website may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, or reporting services. All statements and opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by IMPO, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of IMPO. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

6. CHANGES TO THE WEBSITE

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

7. INFORMATION ABOUT YOU AND YOUR VISITS TO THE WEBSITE

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

8. LINKING TO THE WEBSITE

a. You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.

b. You agree to cooperate with us in causing any impermissible linking immediately to stop. We reserve the right to withdraw linking permission without notice.

c. We may disable all or any links at any time without notice in our discretion.

9. THIRD-PARTY LINKS, CONTENT, AND RESOURCES

The Website may contain or make available links to other sites and resources provided by third parties, including but not limited to documents, tools, applications, data dashboards, or other materials created or provided by third parties, whether accessible through links or made available for download through the Website. These links and resources are provided by us for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the content, accuracy, availability, or continued accessibility of any of those third-party sites or resources, including any third-party materials made available through the Website, and we accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website or use any third-party resources made available through this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such third-party websites and resources.

10. GEOGRAPHIC RESTRICTIONS

The owner of the Website is based in the State of Indiana in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

11. INDEMNIFICATION

a. You agree to defend, indemnify, and hold harmless IMPO, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns (collectively, the “Website Parties”) from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website.

b. If you are using our Website on behalf of a business, that business accepts these terms. It will hold harmless, defend, and indemnify the Website Parties from any claim, suit or action arising from or related to the use of the Website or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs, and attorney’s fees.

12. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY AGREE THAT USE OF OUR WEBSITE IS AT YOUR SOLE RISK. OUR WEBSITE AND WEBSITE CONTENT (INCLUDING SOFTWARE) ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE PARTIES DISCLAIM ANY AND ALL WARRANTIES INCLUDING ANY: (I) WARRANTIES THAT OUR WEBSITE WILL MEET YOUR REQUIREMENTS; (II) WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, SECURITY, USEFULNESS, TIMELINESS, OR INFORMATION CONTENT OF OUR WEBSITE OR WEBSITE CONTENT; (III) WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE; (IV) WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH, ADVERTISED OR ACCESSED THROUGH OUR WEBSITE; (V) WARRANTIES CONCERNING THE ACCURACY OR RELIABILITY OF THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR WEBSITE; (VI) WARRANTIES THAT YOUR USE OF OUR WEBSITE WILL BE SURE OR UNINTERRUPTED; AND (VII) WARRANTIES THAT ERRORS IN OUR WEBSITE OR WEBSITE CONTENT (INCLUDING SOFTWARE) WILL BE CORRECTED.

13. LIMITATION ON LIABILITY

a. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL IMPO, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

b. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

14. CHOICE OF LAW; JURISDICTION AND VENUE

These Terms of Use shall be construed in accordance with the laws of the State of Indiana without regard to its conflict of laws rules. Any legal proceedings against us that may arise out of, relate to, or be in any way connected with our Services or these Terms of Use shall be subject to Mandatory Arbitration as set forth in Section 15 and, if arbitration does not apply, brought exclusively in the state or federal courts of Indianapolis, Indiana. Each Party waives any jurisdiction, venue, or inconvenient forum objections to such courts.

15. NOTICE, DISPUTE RESOLUTION & MANDATORY ARBITRATION

a. Unless specified otherwise, any notices or other communications permitted or required under these Terms, may be provided electronically and given by IMPO via email, notification, messaging service, or any other contact method we enable and based on the contact information you have provided us.

b. In the event of any disputes, the Parties each agree to first contact each other with any disputes and provide a written description of the problem, all relevant documents/information, and the proposed resolution. You agree to contact us with written notice of any disputes by contacting us at Indianapolis MPO, c/o Executive Director, 200 East Washington Street, Suite 2322, Indianapolis, IN 46204.

c. If, after thirty (30) days, the Parties are unable to resolve any dispute raised under the previous provision, the dispute may only be submitted to arbitration consistent with this Section. Each Party understands that they would have had a right or opportunity to litigate disputes through a court and to have a judge or jury decide their case, but they instead choose to have any disputes resolved through arbitration.

d. The Parties agree that any claim or dispute between them, and any claim by either Party against any agent, employee, successor, or assign of the other, including, to the full extent permitted by applicable law, third parties who are not signatories to this agreement, whether related to this agreement or otherwise, including past, present, and future claims and disputes and including any dispute as to the validity or applicability of this arbitration clause, shall be resolved by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Rules of Arbitration and procedures in effect when the claim is filed applying Indiana law. The rules and procedures and other information, including information on fees, may be obtained from the AAA directly. The arbitration shall take place at a location mutually agreed to by the Parties or, if no such agreement is reached, as determined by the AAA.

e. The Parties are entering into this arbitration agreement in connection with a transaction involving interstate commerce. Accordingly, this arbitration agreement and any proceedings thereunder shall be governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1–16. Any award by the arbitrator(s) may be entered as a judgment in any court having jurisdiction.

f. Notwithstanding the foregoing, either Party may bring any claim for injunctive relief regarding any infringement of our intellectual property rights. Either Party may bring qualifying claims in small claims court. Furthermore, as set forth below, the Parties agree that any arbitration will be solely between you and us, not as part of a class-wide claim (i.e., not brought on behalf of or together with another individual’s claim). If for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then our agreement to arbitrate does not apply and the class-wide dispute must be brought in court.

16. NO CLASS ACTIONS

To the extent permitted by law, each Party waives any right to pursue disputes on a class-wide basis; that is, either to join a claim with the claim of any other person or entity or assert a claim in a representative capacity on behalf of anyone else, in any lawsuit, arbitration or other proceeding.

17. NO TRIAL BY JURY

To the extent allowed by law, each Party waives any right to trial by jury in any lawsuit, arbitration, or other proceeding.

18. MISCELLANEOUS

a. This Website and Website Content was prepared in cooperation with the State of Indiana, the Indiana Department of Transportation (INDOT), and the Federal Highway Administration (FHWA). This financial assistance notwithstanding, the Website Content does not necessarily reflect the official view or policies of the funding agencies.

b. The Indianapolis Metropolitan Planning Organization (IMPO) values each individual’s civil rights and wishes to provide equal opportunity and equitable service. As a recipient of federal funds, IMPO conforms to Title VI of the Civil Rights Act of 1964 (Title VI) and all related statutes, regulations, and directives, which provide that no person shall be excluded from participation in, denied benefits of, or subjected to discrimination under any program or activity receiving federal financial assistance. IMPO further assures every effort will be made to ensure nondiscrimination in all of its programs and activities, regardless of whether those programs and activities are federally funded. For any and all inquiries regarding the application of this accessibility statement and related policies, please view the IMPO Title VI page, indympo.gov/about/title-vi.

c. If information is needed in another language, leave a voicemail at 317-327-8601. Si se necesita información en otro idioma, deje un mensaje de voz al 317-327-8601.

d. No waiver by either Party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.

e. Except where specifically stated otherwise, if any part of these Terms of Use is unlawful or unenforceable for any reason, the Parties both agree that only that part of the Terms of Use shall be stricken and that the remaining terms in the Terms of Use shall not be affected. So, for example, if a provision in these terms is found to be unenforceable, the Parties agree that an arbitrator (or, if permitted, a court) shall only strike that provision and that the remaining terms of these Terms of Use shall remain in full force and effect.

f. If language translation software has been used on these Terms of Use, our Privacy Policy, or Additional Terms, you agree that the translation is for your convenience only and that the English version governs your relationship with us. The English language version takes precedence if there is any contradiction between the English and any translated versions.

g. These Terms of Use (including the Privacy Policy and any Additional Terms incorporated by reference) constitute the entire agreement of the Parties with respect to the subject matter hereof and supersede all previous written or oral agreements between us with respect to such subject matter.

h. You may not assign these Terms of Use or assign any rights or delegate any obligations hereunder, in whole or in part, without our prior written consent. Any such purported assignment or delegation by you without the appropriate prior written consent will be null and void and of no force and effect. We may assign these Terms of Use or any rights hereunder without your consent and without notice.

19. YOUR COMMENTS AND CONCERNS

This website is operated by Indianapolis Metropolitan Planning Organization, located at 200 East Washington Street, Suite 2322, Indianapolis, IN 46204.

All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: info@indympo.gov.